My credit/debit card payment has been declined. :

My credit/debit card payment has been declined. Print

Modified on: Thu, 19 Nov, 2020 at 9:23 PM

Please try the following:

● Check the card details (expiry date, billing address, etc.) on your account to ensure information is accurate.

● Ensure you have entered the security code correctly—this is the three-digit number on the back of your card.

● Your card issuer may have declined the payment. In this instance, please contact your card issuer directly for assistance.

If payment issues still persist, contact our team and send us a ticket through this link :

Please ensure you detail the problem, including any error messages, and we will endeavor to resolve it swiftly.

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My credit/debit card payment has been declined. Print