Please try the following:

      Check the card details (expiry date, billing address, etc.) on your account to ensure information is accurate.

      Ensure you have entered the security code correctly—this is the three-digit number on the back of your card.

      Your card issuer may have declined the payment. In this instance, please contact your card issuer directly for assistance.

If payment issues still persist, contact our team and send us a ticket through this link :

 Please ensure you detail the problem, including any error messages, and we will endeavor to resolve it swiftly.