Please try the following:
● Check the card details (expiry date, billing address, etc.) on your account to ensure information is accurate.
● Ensure you have entered the security code correctly—this is the three-digit number on the back of your card.
● Your card issuer may have declined the payment. In this instance, please contact your card issuer directly for assistance.
If payment issues still persist, contact our team and send us a ticket through this link :
Please ensure you detail the problem, including any error messages, and we will endeavor to resolve it swiftly.